Getting Support

Welcome to the Instill AI Support page! We're committed to helping you succeed with our products and services. Whether you have questions, need technical assistance, or want to connect with our community, we're here to help.

#Community Support

Join our vibrant community on Discord where you can:

  • Get help from our community members and the Instill AI team
  • Share your experiences and projects
  • Connect with other developers and AI enthusiasts
  • Stay updated on the latest features and releases
  • Attend Office Hours at the #office-hour channel every Tuesday at 5pm BST (GMT+1)

#Technical Support

For technical issues or bug reports:

  1. Join Discord and raise it in the #ask-for-help channel
  2. Search existing issues on our GitHub repository
  3. Create a new issue if your problem hasn't been reported

#Enterprise Support

For enterprise customers requiring dedicated support or custom solutions:

We aim to respond to all inquiries within 24-48 business hours.